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A Personal story "How Pyllola Telemedicine came to help" - Online doctors near me

A real personal story of one of our clients that warmed our hearts and reminded us of our ‘raison d’etre’ (justification for existence). The letter is published here with his permission.

Hi Michele,

I wanted to share with you and all the staff at Pyllola my experience, how Pyllola came to help me while I was in need. thanking you again for your great service and care.



I'm Belgian and have been living and working in New York for several years. We planned our vacation in Italy for a long time and were able to execute it two months in advance. I set out on a journey to the Eternal City, Rome, Italy. The streets echoed with history and every bite of pasta felt like heaven. However, amid the Roman splendor, I realized that I was faced with a health problem that required immediate attention.

It was a warm summer evening, and I was exploring the cobbled streets near the iconic Piazza Navona. Laughter and the clinking of glasses filled the air as the sun dipped below the horizon, casting a warm golden glow over the ancient city. That's when it happened—a sudden, sharp pain in my stomach, as if the gods themselves were testing my endurance.

As the pain persisted, anxiety crept in. I was a traveler in a foreign land, far from the familiarity of home. The thought of finding a local doctor who doesn’t speak my language or navigating the intricacies of an Italian hospital was overwhelming. I wondered where will I find a doctor near me, I needed help, and I needed it fast.

But then I remembered something I had read before my trip—an innovative solution called Pyllola Telemedicine, a primary care provider that is well known in Italy. With my phone in hand, I decided to give it a try. The first relief was that I didn't have to go through a complicated registration process. There's no need to fill out long forms or create an account. I was able to access the service immediately.

Medical Emergency in Rome

And here's the real game-changer: I didn't have to download any software. There were no apps cluttering my phone, no extra steps to navigate. Pyllola's web-based platform worked seamlessly on my mobile device, and that's all I needed.

I filled a short form and on the next screen I could choose the time for my online medical visit. Fortunately, the next slot was 20 minutes later so I picked it right away (and they even have an additional service, in case you feel your medical issue is urgent, they can anticipate the Telehealth appointment). With a sense of urgency, I initiated a consultation with a family practice doctor. To my surprise, everything worked out just fine, I could do a video call with the physician without any additional software, Picture and sound were just perfect. I was connected to a caring healthcare professional who spoke fluent English, which isn't that obvious as most doctors in Italy speaks only Italian. Describing my symptoms, I felt heard and understood, I had that comforting sensations that I have Pyllola's telemedicine online doctors near me. Her expertise and empathy were genuinely comforting, especially in a foreign land. The doctor asked me some questions about my general health, other problems that I had in the past and reassured me that what I had is not that serious as I thought it is.

But what amazed me the most was the immediate advice I received. Not only did this alleviate my discomfort, but it also highlighted the cost-effectiveness of Pyllola Telemedicine. In a foreign country, unexpected medical expenses can be a traveler's worst nightmare, but Pyllola was different. It was affordable and ensured that my travel budget remained intact.

As the consultation progressed, the doctor determined that I needed prescription medication. My initial worry about locating a pharmacy in an unfamiliar city was put to rest when she informed me that the prescription will be sent electronically, and I can pick it in any pharmacy in Italy, not needing to print it out. Ten minutes after the medical visit was ended I got the electronic prescription with directors on how to use it. I went to a nearby pharmacy and show them the prescription the doctor sent me and they gave it to me right away. This was not only convenient but also a testament to the efficiency of Pyllola's services.

Throughout my Italian adventure, Pyllola Telemedicine was my constant companion. It offered immediate, cost-effective, and convenient healthcare services—all conducted from my mobile phone. With Pyllola, I had peace of mind, knowing that if health concerns arose, help was just a click away.

I continued to explore the captivating city of Rome with newfound confidence. The Colosseum's grandeur, the artistry of the Vatican, and the delightful flavors of Italian cuisine became even more enjoyable as I ventured deeper into the city's heart. I was able to create lasting memories, savor every moment, and embrace the essence of Rome.

As my journey ended, I couldn't help but reflect on how Pyllola Telemedicine had significantly enhanced my travel experience. It wasn't just a healthcare service; it was a lifeline that allowed me to explore Italy with confidence. For any U.S. citizens traveling in Italy, Pyllola Telemedicine is your safety net, ensuring that your journey is filled with unforgettable experiences, not healthcare worries. Buon viaggio!

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