Virtual General Practice for Planned Travel Care & Wellness
Get access to healthcare in 3 easy, secure steps without downloading any apps.
Book and Check Out
Select your symptoms, fill out our quick intake form and complete your secure €89 flat-fee checkout.
Talk with Doctor
Tap the secure browser-isolated room link, sent via email 15 minutes prior to your call, to initiate your video consult with our English-speaking physician.
Pickup Prescription
If needed, an Italian e-prescription will be sent to your device. Simply show it at any local pharmacy to pick up your medication.
89 euros
Total Medical Coverage Across the Venetian Lagoon
Don't exhaust yourself trying to haul luggage or navigate endless stone stairs and bridges when you are feeling unwell. Pyllola brings experienced general practitioners directly to your screen, covering the entire Venetian territory:
-
Venice Historic Districts (Centro Storico): Full virtual medical access in San Marco, Cannaregio, Castello, Dorsoduro, San Polo, and Santa Croce.
-
The Lagoon Islands: On-demand digital visits from your accommodations in Murano, Burano, Torcello, and the Giudecca.
-
Beach Resorts & Mainland Hubs: Quick medical access from the Venice Lido, Mestre, and Marghera.
Pyllola vs. Navigating a Venice Public Hospital
Save Your Vacation from the Emergency Room Triage
If you or a loved one experience a severe, life-threatening medical emergency (such as sudden chest pain, severe breathing difficulty, or deep physical trauma), immediately dial 112 to request a water ambulance (Idroambulanza), or go directly to the ER department at:
-
Ospedale Civile - SS. Giovanni e Paolo (Located in central Venice near Fondamenta Nuove)
-
Ospedale dell'Angelo (Located on the Venetian mainland in Mestre)
However, if you are suffering from a non-emergency "White Code" condition (such as traveler's diarrhea, a painful UTI, sinus infections, dehydration, swimmer's ear, or an unexpected prescription refill), trying to navigate a public water bus (vaporetto) while ill will result in 8 to 12 hours of waiting in a crowded public line. Pyllola allows you to consult a doctor privately from the safety and comfort of your hotel bed.
Why Travelers and Expats Trust Pyllola in Venice
🛶 Care Anywhere Across the Venetian Lagoon
In a unique city where a simple trip to a walk-in clinic requires trekking over a dozen stone bridges or waiting for an expensive private water taxi, getting sick can isolate you. We remove the geographic barrier entirely, bringing premium healthcare directly to your screen.
🏥 Skip the Crowded Hospital Waiting Rooms
Don't waste a full day of your hard-earned vacation sitting in an emergency room triage row surrounded by communicable travel illnesses. We evaluate non-emergency conditions completely online in under 30 minutes.
📜 100% Legal Italian e-Prescriptions
Our physicians are fully licensed in Italy and issue official Ricetta Bianca documents. These are legal digital barcodes accepted at every single pharmacy (Farmacia) across Venice, the islands, and the Italian mainland
